Refund policy
30-Day Return Window
We want you to be completely satisfied with your purchase. If you're not happy with your A&D Medical UA-611 Blood Pressure Monitor, you may return it within 30 days of the delivery date for a full refund.
Eligibility
To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In the original packaging with all accessories included
Accompanied by proof of purchase
Non-Returnable Items For hygiene reasons, items that have been used cannot be returned unless they are faulty or not as described.
Warranty
Your blood pressure monitor comes with a 5-year manufacturer's warranty (excluding the cuff and batteries). If your device develops a fault within the warranty period, please contact us and we will arrange a repair or replacement.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or not as described. We recommend using a tracked shipping service.
How to Initiate a Return
Please contact us at pulsetech853@gmail.com with your order number and reason for return before sending any items back.